Introduction In today’s digital age, clear and effective communication is paramount, especially when it comes to telephony. Enhancing audio quality with phone CODECs has become a vital aspect of improving our call experiences. CODECs, which stand for “Coder-Decoder,” play a… Read More
Archive for the ‘Collaboration’ Category
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Exploring Innovations in Talkdesk Solutions
Introduction to Talkdesk Solutions Talkdesk, a leader in cloud-based contact center software, offers dynamic solutions tailored for enhancing customer service operations. “Talkdesk Solutions” represents a suite of features designed to streamline communication and improve the overall efficiency of contact centers…. Read More
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Talkdesk’s Seamless Integration with EPIC
Introduction to Talkdesk Integration with EPIC In today’s fast-paced healthcare environment, efficiency and communication are paramount. This is where the Talkdesk Integration with EPIC comes into play, offering a streamlined approach to managing patient interactions. This integration allows healthcare providers… Read More
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Axus Partners with Talkdesk
The Beginning of the Axus Talkdesk Partnership The recent announcement of Axus partnering with Talkdesk marks a significant milestone for both companies. The Axus Talkdesk Partnership brings together Axus’s innovative technology solutions with Talkdesk’s renowned customer service platforms. This collaboration… Read More
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Strengthening Telecom Security with TLS
Introduction The digital world demands top-notch security. Internet Telecom Service Providers (ITSPs) play a vital role in ensuring secure communication. One vital tool in their arsenal is Transport Layer Security (TLS). In this post, we’ll explore the importance of TLS… Read More
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NEC Univerge Blue, The Secret Jewel
NEC Univerge Blue is an advanced cloud–based communications and collaboration system designed to help businesses of all sizes stay connected and productive. The platform brings together all the features of traditional business communications and adds the flexibility, scalability, and security… Read More
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Understanding the Benefits of Phone Session Border Controllers
As the need for secure, reliable VoIP networks increases, so does the need for a Session Border Controller (SBC). SBCs are essential components of any VoIP network, as they provide security and reliability to make sure that calls are routed… Read More
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Exploring the Benefits of G711 and G729 Codecs for Voice Over IP
As organizations move to a remote working environment, Voice over IP (VoIP) becomes increasingly important. The quality and clarity of VoIP calls depends on the codec used. Two of the most common codecs are G711 and G729. But which one… Read More
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Understanding UCaaS and CCaaS for Your Business
Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) are two technologies that are gaining traction in the business world. For many organizations, this technology is a must-have, but understanding it can be daunting. Here we… Read More
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A Guide to Finding the Right Business Phone System for Your Needs
Are you in need of a business phone system for your company? At Axus Technologies, we understand how overwhelming it can be to find the right system for your needs. Our team has extensive experience in identifying, assessing, and installing… Read More